Shipping policy

Upon placing an order on our site, you will receive an automatic confirmation email detailing your purchase.

We understand mistakes can happen! If you notice any error, please reach out to us right away at: contact@flocallyeg.com or through our Contact Us page, and we will update it immediately.

To ensure prompt and hassle-free delivery, please ensure all personal information provided is accurate—including your full name, complete address, and an active mobile number.

Orders are typically delivered within 2 to 6 business days, depending on your shipping address and processing procedures.

During this window, our courier or shipping partner will call you to schedule delivery or arrange a suitable drop-off time.

We commit significant resources to pack and dispatch your items swiftly. If an order is rejected upon arrival without valid reason, Flocally reserves the right to take necessary actions, which may include cancelling the order, closing the user account, or restricting future purchases.

• Before dispatch: You may cancel your order within 1 business day of purchase, provided the items have not yet entered warehouse fulfillment.
• After dispatch: Once the package is shipped and in transit with the courier, cancellation is not possible. In this case, please refer to our Return Policy.