This Privacy Policy sets out the basis on which we handle any personal data, including but not limited to payment details and other information we collect from you, from other sources, or that you provide to us (referred to as "Data"), for your access to and use of www.flocallyeg.com or its mobile application (collectively the "Site"), and related services and applications (the "Services").

We recognize the importance of this Data and are fully committed to protecting and respecting your privacy. By using our Services, you consent to the handling of your Data in accordance with this Privacy Policy.

We may collect and process the following categories of information:

• Data Provided via Forms: Information submitted when creating an account, subscribing to services, uploading material, or requesting additional support.
• Contests & Promotions: Information submitted when entering competitions, answering surveys, participating in votes, or leaving product reviews.
• Support & Correspondence Records: Records of communications, chats, or issues reported when contacting our customer care team.
• General & Demographic Data: Aggregated, non-personal analytical metrics regarding customer preferences.
• Location Information: When utilizing our mobile app, we may access approximate location details or device identifiers to facilitate dispatch.
• Transaction & Fulfillment Details: Complete records of your purchases, payment methods, fulfillment status, and delivery tracking.
• Technical & Device Data: IP address, operating system, browser type, and tracking technologies including cookies, conversion pixels, and web beacons.
• Third-Party Email Information: Email addresses provided by authorized third parties who have obtained your explicit prior consent.
• Other Information: Any supplementary data deemed necessary to improve your overall platform experience.

• Delivering Services & Orders: To provide products, services, and information you request or that we believe match your preferences with your consent.
• Contractual Obligations: To execute orders, facilitate logistics, and manage billing between you, our platform, and verified sellers.
• Service Enhancement: To personalize site layouts and optimize content presentation specifically for your device and screen.
• Notifications & Communication: To keep you informed of order updates, administrative changes, or security alerts.
• Incentives & Contests: To manage rewards programs, process entries, and notify winners directly.

Customer data is a core part of our business and is never sold. We only share it with third parties who uphold privacy protections at least equal to ours:

• Logistics & Technical Partners: Shipping couriers, payment processors, and technical providers necessary for transaction fulfillment and fraud prevention.
• Marketing & Campaigns: We may contact you across multiple channels (email, SMS, notifications) regarding updates and offers, with the freedom to opt out anytime.
• Legal Obligations & Safety: We release data when required by lawful orders, subpoenas, regulatory inquiries, or to protect the safety and property of our community.

* Our site may include external links to affiliate or partner networks. Those websites carry their own separate privacy policies for which we hold no responsibility.

We enforce rigorous technical, administrative, and physical safeguards (including SSL encryption, external firewalls, and hosted secure server layers) to shield data against unauthorized access, loss, or disclosure.

Your Role: You are responsible for safeguarding your credentials and logging out on shared hardware. Transmission over the open internet always entails inherent risks; while we implement strong protections, absolute transmission security cannot be unconditionally guaranteed.

You can log in to view and modify your account information, including order records, contact info, payment configurations, and communication settings.

Cookies: We use cookies to enhance functionality and deliver personalized browsing. You may disable them via browser preferences, though certain site features may become inaccessible.

We may retain archived records of previous data for regulatory and legal compliance purposes.

To reflect business developments and regulatory changes, this policy may be revised periodically. Updated versions will be published directly on this page, and continued use of our platform constitutes agreement to the updated terms.

Our Services are hosted by Shopify, which collects and processes personal data regarding your access and usage to provide and enhance our Services. Data submitted to the Services will be transferred to and shared with Shopify and third parties (who may be located outside your country of residence).

Additionally, to help protect and scale our business, we use enhanced Shopify features incorporating data from your interactions across our store, other merchants, and Shopify. In such circumstances, Shopify acts as an independent data controller responsible for responding to individual privacy rights requests.

🔗 For full details, please review the Shopify Consumer Privacy Policy, or exercise your rights directly via the Shopify Privacy Portal.